Shipping & Returns

Shipping Charges:

Metro Areas – FREE SHIPPING

Sydney Metro:
2000-2234, 2558-2560, 2563-2568, 2745, 2747-2750, 2759-2763, 2765-2768, 2770

Melbourne Metro:
3000-3207

Brisbane Metro:
4000-4207, 4300-4305, 4500-4519

Perth Metro:
6000-6199

Adelaide Metro:
5000-5199

Canberra Metro:
2600-2609, 2558-2560, 2563-2568, 2745, 2747-2750, 2759-2763, 2765-2768, 2770

Hobart Metro:
7000, 7004-7005, 7007-7011, 7015-7019, 7050, 7052-7053, 7055, 7170-7171, 7172

Non-Metro – $14.95

3211-3220, 3337-3338, 3350, 3353-3356, 3429, 3550, 3552-3556, 3629-3632, 3660-3661, 3752, 3765, 3786, 3802-3806, 3825, 3840-3844, 3931, 3975, 3977, 2250-2263, 2264-2310, 2500-2530, 2484-2490, 4210-4299, 9726, 9728, 9729, 4300-4305, 4350, 4352, 4500-4510, 4520, 4550-4601, 4650, 4655, 4670, 7000-7019, 7050-7053, 7055, 7172, 7892, 7248-7325

All other postcodes – Calculated on checkout

For all other postcodes outside of metro or non-metro regions specified above, your shipping will be calculated on checkout.

Deliveries:

Rochester Ginger delivers Australia wide. For international orders or special deliveries, please contact us.

Your order will be dispatched within 1 business day of receipt of funds for your order and delivery ranges from 1 – 3 days depending on your location.

If you have special delivery instructions, please specify these when placing your order.

If you do not receive your order for any reason please contact us.

Returns & Refunds

If you have received your delivery which has been broken or compromised, please contact us to arrange a refund.

For all other feedback or issues to resolve, please contact us direct to resolve.